Privacy Policy

What is the purpose of this Privacy Policy?

This Privacy Policy explains how Crytex PC collects, processes, and protects user information. Crytex PC is a provider of custom-built computers, gaming PCs, and hardware components. The company values transparency and ensures compliance with data protection regulations such as the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States.

What personal data does Crytex PC collect?

Crytex PC collects identifiable and non-identifiable data from customers. The identifiable data includes:

  • Full name, billing address, and shipping address.
  • Email address and phone number.
  • Payment information such as credit card details processed via secure third-party gateways.
  • Account login credentials when users register.

The non-identifiable data includes:

  • IP addresses, browser type, and device information.
  • Cookies, session identifiers, and behavioral data on website navigation.
  • Purchase history, including order frequency and preferred product categories.

According to a 2023 Statista survey, 67% of e-commerce companies rely on cookies and browsing data to improve personalization, which Crytex PC also implements to optimize user experience.

How does Crytex PC use personal information?

Crytex PC uses collected information for five primary purposes:

  1. To process and deliver customer orders.
  2. To provide customer support and resolve disputes.
  3. To personalize product recommendations and marketing.
  4. To improve website performance through analytics.
  5. To ensure fraud prevention and legal compliance.

For example, if a customer frequently purchases graphics cards, Crytex PC may recommend compatible motherboards or cooling systems in future communications.

Does Crytex PC share customer data?

Crytex PC does not sell customer data to third parties. However, the company shares data with:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.
  • Logistics partners (e.g., DHL, UPS) for product delivery.
  • Analytics providers (e.g., Google Analytics) to measure site performance.

A 2022 University of Cambridge study found that 82% of online retailers depend on third-party logistics integration, which makes controlled data sharing essential for business operations.

How does Crytex PC protect customer information?

Crytex PC secures data using encryption, access control, and compliance-based storage policies.

  • All transactions are encrypted with SSL/TLS protocols.
  • Customer passwords are hashed with bcrypt standards.
  • Sensitive financial information is never stored directly on Crytex PC servers.
  • Data access is restricted to authorized employees only.

In 2021, IBM Security reported that 45% of breaches involved cloud misconfigurations. To prevent such risks, Crytex PC performs quarterly audits and penetration testing.

What rights do customers have over their data?

Customers have legal rights under GDPR and CCPA, including:

  • Right to access their personal data.
  • Right to request correction of inaccurate information.
  • Right to request deletion of stored data (“right to be forgotten”).
  • Right to opt out of targeted marketing.
  • Right to data portability in a machine-readable format.

For example, if a customer in California requests deletion of their order history, Crytex PC must erase it within 45 days unless retention is required by law.

How does Crytex PC use cookies?

Crytex PC uses cookies for personalization, analytics, and security.

  • Functional cookies maintain cart items and login sessions.
  • Analytical cookies track website usage patterns.
  • Advertising cookies support remarketing campaigns.

Users can disable cookies in their browser, but this may reduce site functionality.

How can customers contact Crytex PC about privacy concerns?

Customers can contact Crytex PC’s Data Protection Officer (DPO) for inquiries.

Complaints can also be filed with a local data protection authority if users believe their rights are violated.

How often is this Privacy Policy updated?

Crytex PC updates its Privacy Policy at least once per year. Updates reflect changes in laws, technology, or business practices. Customers will be notified via email and website banners when major updates occur.